Vital Points of Kenya Airways Cancellation Policy

Kenya Airways has a flexible cancellation policy that allows passengers to cancel or change their bookings up to 24 hours before the scheduled departure time. If the cancellation or change is made within 24 hours of departure, a fee may be charged. The amount of the fee will depend on the fare type and the reason for the cancellation. You can learn about the Kenya Airways Cancellation Policy by referring to this page by Cancellation Info.

What does the Kenya Airways Cancellation policy entail?

For example, if a passenger has booked a flexible fare, they will have the option to cancel or change their booking without incurring any fees, provided the cancellation or change is made more than 24 hours before the scheduled departure time. On the other hand, if a passenger has booked a non-refundable fare, they will not be eligible for a refund if they decide to cancel their booking by visiting their official website www.kenya-airways.com. Instead, they will be able to use the value of their booking towards a future flight with Kenya Airways.

In case of a flight cancellation by Kenya Airways, passengers will be offered a refund or the option to rebook at a later date. Passengers who have booked a refundable fare will be able to receive a full refund for their booking. Passengers who have booked a non-refundable fare will not be eligible for a refund, but they will be able to use the value of their booking towards a future flight with Kenya Airways.

In addition to the above, Passengers are also advised to check if their fare is refundable before they book their flight. Kenya Airways Cancellation Policy makes clear distinctions between refundable and non-refundable fare types, and it is the responsibility of the passenger to choose the fare type that best suits their travel needs.

Is there a Kenya Airways Flight Change Policy?

Kenya Airways has a flexible flight change policy that allows passengers to make changes to their booking up to 24 hours before the scheduled departure time. Some of the key points to keep in mind about Kenya Airways flight change policy include:

• The amount of fee for changing a flight will depend on the fare type and the reason for the change.
• If a passenger has booked a flexible fare, they will have the option to change their booking without incurring any fees, provided the change is made more than 24 hours before the scheduled departure time.
• If a passenger has booked a non-refundable fare, they will likely be charged a change fee if they decide to change their booking within 24 hours of the scheduled departure time.
• Passengers can make changes to their booking by contacting Kenya Airways directly. The airline's customer service team will be able to assist with any changes or cancellations.
• Passengers will need to provide their booking reference number, as well as their name and contact details when making a change to their booking.
• It's important to note that any changes made to a booking may affect the fare and any applicable taxes or fees.
• In case of flight cancellations by Kenya Airways, passengers will be offered a refund or the option to rebook at a later date.
• Also, if a flight is delayed or canceled due to weather, mechanical or other factors, the airline will provide meals, accommodations, and transportation as per their contract of carriage.

What should I know about the Kenya Airways Refund Policy?

Kenya Airways Refund policy varies depending on the fare type and the reason for the refund. If a passenger has booked a refundable fare, they will be able to receive a full refund for their booking, provided the refund is requested more than 24 hours before the scheduled departure time. On the other hand, if a passenger has booked a non-refundable fare, they will not be eligible for a refund if they decide to cancel their booking. Instead, they will be able to use the value of their booking towards a future flight with Kenya Airways.

In case of a flight cancellation by Kenya Airways, passengers will be offered a refund or the option to rebook at a later date. Passengers who have booked a refundable fare will be able to receive a full refund for their booking. Passengers who have booked a non-refundable fare will not be eligible for a refund, but they will be able to use the value of their booking towards a future flight with Kenya Airways.

What are some of the essentials of Kenya Airways Baggage Policy?

Some of the key points to keep in mind about the Kenya Airways baggage allowance:

• The amount of baggage that passengers are allowed to bring on a flight depends on the fare type and the route.
• Passengers traveling in Economy class are typically allowed to bring one piece of carry-on baggage and one checked bag, with weight and size restrictions.
• Passengers traveling in Business class are typically allowed to bring two pieces of carry-on baggage and two checked bags, with weight and size restrictions.
• Your carry-on must not weigh more than 22 pounds and not measure more than 44 linear inches.
• For Economy, your checked bag must not weigh more than 50 pounds and for, business, it must not weigh more than 70 pounds with not more than 62 linear inches in measurements.
• Additional or overweight baggage may be subject to additional fees, which can vary depending on the route and the fare type.
• Passengers are advised to check the baggage allowance and fees policy for their specific flight, as well as any restrictions on items that are not permitted in carry-on or checked baggage.
• Passengers should also be aware that certain items such as liquids, aerosols, gels, and items with batteries, will have to be placed in a checked bag or in a bag that respects the 3-1-1 rule.
• It's important to note that in case of delay, loss, or damage of the baggage, the airline will provide compensation as per the Montreal Convention 1999.

Kenya Airways Delay Compensation

In case of a denied boarding, Kenya Airways will compensate passengers according to the EU regulation 261/2004. Passengers denied boarding without prior notice, have the right to compensation and re-routing, depending on the distance of the flight and the time of notice of denied boarding in summary, Kenya Airways has a flexible cancellation policy that allows passengers to cancel or change their bookings up to 24 hours before the scheduled departure time. If the cancellation or change is made within 24 hours of departure, a fee may be charged. Passengers are also advised to check if their fare is refundable before they book their flight and in case of a denied boarding, Kenya Airways will compensate passengers according to the EU regulation 261/2004 by providing them with Kenya Airways Delay Compensation. You can reach out to us at any hour of the day as the customer service of Cancellation Info is available for your assistance 24*7 regarding Kenya Airways Cancellation Policy.