Know about the Jetstar Airlines Cancellation Policy

Jetstar Airlines is a low-cost carrier based in Australia that offers flights to various destinations across the Asia-Pacific region. The airline has a clear and comprehensive cancellation policy that applies to all its flights. You can refer to this page by Cancellation Info to get all the data regarding Jetstar Airlines Cancellation Policy.

Here's what you need to know about the Jetstar Airlines cancellation policy

Since Jetstar offers three different types of fares - Starter, Plus, and Max, the rules for Jetstar flight cancellation will depend on the type of fare you have purchased. The Starter fare is the cheapest, while the Max fare is the most expensive.

Starter Fares: Starter fares are the most restrictive and do not allow for cancellations or changes. However, if you cancel your Jetstar flight within 24 hours of reserving, you will be eligible for a refund. This policy only applies if you have booked your flight at least one week before departure.

Plus Fares: Plus fares are more flexible than Starter fares and allow for changes and cancellations. If you need to cancel your Jetstar ticket, you can do so online through the Jetstar website or by contacting our team. You may be eligible for a Jetstar refund, depending on when you cancel your flight.

If you cancel your Jetstar international flights more than 2 weeks before departing, you will get a full refund minus any cancellation fees. If you cancel your flight within 2 weeks of departure but more than 24 hours before departing, you will be charged a Jetstar cancellation fee, and the remaining balance will be refunded to you. If you cancel your ticket less than 24 hours before departing or fail to show up for your flight, you will not be eligible for a refund.

Max Fares: Max fares are the most flexible and allow for changes and cancellations without incurring any fees. If you need to cancel your Max fares flights, you can do so online through the Jetstar website (www.jetstar.com). You will be eligible for a full refund, regardless of when you cancel your Jetstar ticket.

If you have booked a Max fare and need to change your flight, you can do so online or by contacting Jetstar's assistance team. You may be required to pay the difference in fare if the new flight is more expensive than the original flight as per the Jetstar Refund Policy.

How much are the Jetstar Cancelation Fees?

If you need to cancel your flight and are eligible for a refund, you may be required to pay a Jetstar Cancellation fee. The amount of the fee depends on the type of fare you have purchased and how far in advance you cancel your flight as per the Jetstar Cancellation Policy.

For Plus fares, the cancellation fee is AUD 50 for domestic flights and AUD 60 for international flights if you cancel more than 14 days before departure. If you cancel within 14 days of departure, the cancellation fee is AUD 90 for domestic flights and AUD 100 for international flights.

For Starter fares, the cancellation fee is AUD 60 for domestic flights and AUD 90 for international flights if you cancel more than 14 days before departure. If you cancel within 14 days of departure, the cancellation fee is AUD 90 for domestic flights and AUD 110 for international flights.

If you have booked a Max fare, you will not be charged any cancellation fees regardless of when you cancel your flight.

Can I get compensation from Jetstar?

If your flight is disrupted due to unforeseen circumstances such as bad weather or technical issues, Jetstar will provide you with options for rebooking or canceling your flight. If you choose to go ahead with Jetstar Canceled flights today, you will be eligible for a full refund, including any fees you may have paid.

It's important to note that if your flight is canceled due to circumstances beyond Jetstar's control, such as a natural disaster, the airline is not responsible for any additional expenses you may incur as a result of the cancellation. So, you should always check the Jetstar flight status.

Jetstar recommends that passengers purchase travel insurance to cover any unforeseen circumstances that may result in the need to cancel. This way, you can travel without having to waste your money in unavoidable situations.

Whom to contact for canceling my Jetstar flights?

Jetstar Airways offers customer service support 24 hours a day, 7 days a week. You can contact their customer service team via phone, email, or chat.

If you are in Australia, you can contact Jetstar 24 hour customer service by dialing their toll-free number at 131 538. If you are outside of Australia, you can call +61 3 9645 5999. These numbers are available 24/7, and you will be connected with a representative who can assist you with any questions or concerns you may have.

In addition to phone support, Jetstar also offers customer service via email and live chat. You can send an email to customer.relations@jetstar.com, and a representative will respond to your inquiry within 24 hours. Alternatively, you can use the Jetstar live chat feature on their website to speak with a representative in real-time.

It's important to note that wait times for customer service may vary depending on the time of day and the volume of calls or inquiries received. To avoid long wait times, it's best to contact Jetstar customer service during off-peak hours.

Overall, Jetstar Airways offers comprehensive customer service support 24/7 to ensure that passengers have a smooth and hassle-free travel experience. You can reach out to Cancellation Info at any hour of the day to get assistance with Jetstar flight cancellations.